Effective Date: November 12, 2026
Orders are delivered via a verified download link or clean CSV/PDF archive (.csv, .md, and .pdf files only) within 1 business day (US Eastern Time (ET) business days (Mon–Fri, excluding US & Israeli public holidays)) from order confirmation (or written invoice order confirmation for approved 7-day net B2B invoice orders, which are payable within 7 calendar days of delivery).
Each remediation package contains custom-generated, non-revocable digital data tailored for single-store deployment under your purchased tier: Starter $79 (up to 150 active products and up to 1,000 product images), Growth $149 (151–500 active products or 1,001–3,500 product images), and Scale $249 (501–1,000 active products or 3,501–7,500 product images), determined by whichever threshold requires the higher tier so both ceilings are met. Catalogs exceeding 1,000 active products or 7,500 images require a custom split-catalog quote via support@asaflabs.com.
Because these custom digital files cannot be returned once downloaded and prospective buyers can inspect a free 5-product sample prior to purchase, all orders are final once downloaded, EXCEPT under our synchronized refund triggers in Section 2 below.
A 100% full refund is issued if any of the following triggers occurs:
High-confidence descriptions in the pack are factually inaccurate against the corresponding product photos (such as misidentifying garment/container type, color, or visible graphic text), you notify us within 14 calendar days of purchase, and we do not remediate them within 2 business days (Mon–Fri, US Eastern Time) of notification. High-Confidence Definition: rows labeled High in before_after_alt_audit.csv (comprising all rows with verified visual or structured context; any row misclassified as High that contains a factual visual error still counts toward the >10% factual error refund threshold)./products.json diagnostic check is used only as a supplementary verification to confirm the full patch is not actively deployed in production.
Email support@asaflabs.com within 14 calendar days of purchase with your order number, target store domain, and error screenshot or sample row notes. For Lemon Squeezy (Merchant of Record) card or PayPal orders, approved refunds are issued back to your original payment method via Lemon Squeezy without restocking or administrative fees. For approved 7-day net B2B invoice orders issued directly by Asaf Audit Labs to verified corporate merchant accounts, any approved refund is issued via invoice cancellation or direct bank transfer. Governed by our Terms of Service.