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14-Day Material Visual Accuracy & Resolution Guarantee

Effective Date: November 12, 2026

1. Finality of Custom-Generated Digital Deliverables

Orders are delivered via a verified download link or clean CSV/PDF archive (.csv, .md, and .pdf files only) within 1 business day (US Eastern Time (ET) business days (Mon–Fri, excluding US & Israeli public holidays)) from order confirmation (or written invoice order confirmation for approved 7-day net B2B invoice orders, which are payable within 7 calendar days of delivery).

Each remediation package contains custom-generated, non-revocable digital data tailored for single-store deployment under your purchased tier: Starter $79 (up to 150 active products and up to 1,000 product images), Growth $149 (151–500 active products or 1,001–3,500 product images), and Scale $249 (501–1,000 active products or 3,501–7,500 product images), determined by whichever threshold requires the higher tier so both ceilings are met. Catalogs exceeding 1,000 active products or 7,500 images require a custom split-catalog quote via support@asaflabs.com.

Because these custom digital files cannot be returned once downloaded and prospective buyers can inspect a free 5-product sample prior to purchase, all orders are final once downloaded, EXCEPT under our synchronized refund triggers in Section 2 below.

2. Synchronized Refund Triggers (14-Day Material Visual Accuracy & Resolution Guarantee)

A 100% full refund is issued if any of the following triggers occurs:

Eligibility Verification: Compatibility and accuracy refund requests are evaluated primarily using the buyer's submitted error screenshot/log and order delivery records, while the public /products.json diagnostic check is used only as a supplementary verification to confirm the full patch is not actively deployed in production.

3. How to Submit a Support Ticket or Refund Request

Email support@asaflabs.com within 14 calendar days of purchase with your order number, target store domain, and error screenshot or sample row notes. For Lemon Squeezy (Merchant of Record) card or PayPal orders, approved refunds are issued back to your original payment method via Lemon Squeezy without restocking or administrative fees. For approved 7-day net B2B invoice orders issued directly by Asaf Audit Labs to verified corporate merchant accounts, any approved refund is issued via invoice cancellation or direct bank transfer. Governed by our Terms of Service.