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Terms of Service

Effective Date: November 12, 2026

1. Scope of Digital Deliverables, B2B License & Merchant Review

Asaf Audit Labs (AsafLabs) provides automated Shopify product image alt-text remediation bundles strictly to B2B commercial merchants operating a Shopify storefront for business purposes (not to individual consumers). Deliverables are supplied as a verified download link or clean .zip archive containing strictly CSV, Markdown, and PDF files (before_after_alt_audit.csv, shopify_matrixify_alt_patch.csv, SAFE_IMPORT_GUIDE.md, and audit_summary_report.pdf — no executable scripts or .py attachments).

Perpetual Single-Store License, Point-in-Time Scope & Tiered Catalog Caps: Each purchased package grants the buyer a perpetual, non-exclusive, non-transferable license for single-store deployment on the bound Shopify store domain specified at checkout (checkout[custom][target_domain]), covering a point-in-time catalog remediation of active storefront products exposed in /products.json at scan time according to the purchased tier: Starter Pack ($79 USD) covers up to 150 active products and up to 1,000 product images; Growth Pack ($149 USD) covers 151 to 500 active products (or 1,001 to 3,500 product images); Scale Pack ($249 USD) covers 501 to 1,000 active products (or 3,501 to 7,500 product images). Tier selection is determined by whichever threshold (active product count or total product images) requires the higher tier; both ceilings must be met. Catalogs over 1,000 active products or 7,500 images require a custom split-catalog quote via support@asaflabs.com. Resale, redistribution, or multi-store agency sublicensing is prohibited.

Tier Mismatch Clause: If a buyer purchases a tier smaller than their actual active catalog size, they may upgrade by paying the tier difference, apply the remediation up to the purchased tier's ceiling, or receive a 100% refund prior to fulfillment.

Because generated alt-text proposals rely on automated catalog metadata analysis and computer-vision image inspection, merchants must review all proposed descriptions (and any rows flagged as Needs Visual Review) inside before_after_alt_audit.csv prior to importing them into their live store.

Important Technical & Legal Scope Disclaimer:

The Shopify Catalog Image Alt-Text Remediation Pack addresses WCAG 2.2 Success Criterion 1.1.1 (Non-text Content) for product catalog imagery only. It does not constitute legal representation, legal advice, or a certification of full compliance with the European Accessibility Act (EAA / EN 301 549) or the Americans with Disabilities Act (ADA), which also require theme-level keyboard navigation, color contrast, form labeling, and checkout accessibility.

2. Safe Application & Mandatory Backup Responsibility

Before applying any catalog update via our client-side Zero-Code CSV Merger or Matrixify, export, merge, and re-import in a single immediate sitting and keep inventory column stripping enabled (covering both legacy and modern Shopify inventory columns). Test 1–3 product handles first before importing your full catalog (or use Route B: shopify_matrixify_alt_patch.csv with Command: UPDATE and Image Command: MERGE, entity = Products). If restoring from a backup CSV later, filter to only the specific affected handle(s) and strip inventory columns rather than re-importing an old full-catalog export over live stock.

Note for stores with Shopify-hosted MP4 product videos or 3D models: Standard Shopify CSV exports only include image URLs. If your products use hosted video media, use Route B (shopify_matrixify_alt_patch.csv with Command: UPDATE and Image Command: MERGE) or test a single product handle first.

3. Delivery SLA & 14-Day Material Visual Accuracy & Resolution Guarantee

Orders are delivered via a verified download link or clean CSV/PDF archive within 1 business day (US Eastern Time (ET) business days (Mon–Fri, excluding US & Israeli public holidays)) from order confirmation (or written invoice order confirmation for approved 7-day net B2B invoice orders). Card and PayPal orders are processed by Lemon Squeezy (Merchant of Record), which handles sales tax/VAT and issues approved refunds to the original payment method; approved 7-day net B2B invoice orders are issued directly by Asaf Audit Labs to verified corporate merchant accounts (payable within 7 calendar days of delivery), and any approved refund is issued via invoice cancellation or direct bank transfer. Because packages contain custom-generated, non-revocable digital files and prospective buyers may inspect a free 5-product sample prior to purchase, all sales are final once downloaded, EXCEPT under the synchronized refund triggers of our 14-Day Material Visual Accuracy & Resolution Guarantee:

4. "AS IS" Warranty Disclaimer & Exclusion of Consequential Damages

EXCEPT FOR THE EXPRESS 14-DAY MATERIAL VISUAL ACCURACY & RESOLUTION GUARANTEE IN SECTION 3, ALL DIGITAL DELIVERABLES, CLIENT-SIDE MERGER TOOLS, AND AUDIT REPORTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SEARCH RANKING OUTCOMES, OR NON-INFRINGEMENT.

Exclusion of Consequential Damages & Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASAF AUDIT LABS (ASAFLABS) OR ASAF MIZRAHI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, INVENTORY DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO APPLY ANY PACKAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ASAF AUDIT LABS' TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU FOR THE APPLICABLE PACKAGE TIER ($79, $149, OR $249 USD), EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE MANDATORY LAW.

5. Subprocessors, Governing Law & Jurisdiction

Order checkout, billing, and tax compliance for card/PayPal orders are handled by Lemon Squeezy; DNS, CDN routing, and edge security are provided by Cloudflare, Inc.; sample preview hosting is served via GitHub Pages; and visual product-angle analysis may utilize Google Gemini Vision APIs (paid commercial API tier) strictly on public product image URLs.

Governing Law & Jurisdiction: These Terms and any dispute arising out of or relating to your purchase or use of Asaf Audit Labs deliverables shall be governed by and construed in accordance with the laws of the State of Israel, without regard to conflict-of-law principles. Any legal action or proceeding shall be brought exclusively in the competent courts of Tel Aviv-Yafo, Israel.

6. Service Operator, Data Controller & Contact

Service Operator & Data Controller: Asaf Audit Labs (AsafLabs), operated by Asaf Mizrahi (Sole Proprietor / Commercial Software Studio, Tel Aviv, Israel — support@asaflabs.com).